Emotional Intelligence for Business Communication
Emotional Intelligence for Business Communication
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Description
Emotional Intelligence for Business Communication course is designed for the managers, leaders, office executives, assistant managers, office administrators, business people, secretaries, receptionists or any individual who wants to brush up their skills and knowledge in Emotional Intelligence, Mindfulness and Empathy. This Emotional Intelligence for Business Communication course shares the key strategies, concepts and techniques of successful Emotional Intelligence, Mindfulness and Empathy.
In this comprehensive Emotional Intelligence for Business Communication Course, you will deepen your understanding on emotional intelligence, key techniques of accurately perceive emotions, verbal communication skills, non-verbal communication techniques, key strategies of social management and responsibility, tools to regulate emotions, key techniques of gaining control over emotions, strategies of making a balance between optimism and pessimism and much more.
Sneak Peek
Who Should Take the Course
Anyone with a knack for learning new skills can take this Emotional Intelligence for Business Communication
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate.
Accreditation
All of our courses, including this Emotional Intelligence for Business Communication, are fully accredited.
Course Curriculum
This section provides an in-depth breakdown of the course structure, topics covered, and what students can expect from each module.
- Self-Management
- Self-Awareness
- Self-Regulation
- Self-Motivation
- Empathy
- How to Accurately Perceive Emotions
- Use Emotions to Facilitate Thinking
- Manage Emotions
- Focused Listening
- Asking Questions
- Communicating with Flexibility and Authenticity
- Body Language
- It’s Not What You Say, It’s How You Say It
- Benefits of Emotional Intelligence
- Articulate your Emotions Using Language
- Seeing the Other Side
- Self-Management and Self-Awareness
- Giving in Without Giving Up
- Using Coping Thoughts
- Using Relaxation Techniques
- Bringing it All Together
- Understand Emotions and How to Manage Them in the Workplace
- Role of Emotional Intelligence at Work
- Disagreeing Constructively
- Optimism
- Pessimism
- The Balance between Optimism and Pessimism
- Creating a Powerful First Impression
- Assessing a Situation
- Being Zealous without Being Offensive
Course Rating
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