Conflict Management Training Course
Conflict Management Training Course
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Description
This Conflict Management Training Course in the workplace training course is designed to train HR professionals, managers and those responsible for managing teams and individuals in how to resolve disputes in a collaborative/teamwork environment.
In this comprehensive training course, you will gain a solid understanding of the principles of conflict management, exploring techniques and strategies for effective conflict resolution to create a positive, productive workforce.
Sneak Peek
Who Should Take the Course
Anyone with a knack for learning new skills can take this Conflict Management Training Course
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate.
Accreditation
All of our courses, including this Conflict Management Training Course, are fully accredited.
Course Curriculum
This section provides an in-depth breakdown of the course structure, topics covered, and what students can expect from each module.
- Module One: Getting Started
- Module Two: An Introduction to Conflict Resolution
- Module Three: The Thomas-Kilmann Instrument
- Module Four: Creating an Effective Atmosphere
- Module Five: Creating Mutual Understanding
- Module Six: Focusing on Individual Needs
- Module Seven: Getting to the Root Cause
- Module Eight: Generating Options
- Module Nine: Building a Solution
- Module Ten: the Short Version of the Process
- Module Eleven: Additional Tools
Course Rating
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