Communication : Interpersonal Skills course
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Description
Communication : Interpersonal Skills course is the key to closing deals, driving sales, acquiring clients, and building strong professional relationships. This communication skills training course is designed to provide learners with the skills to master conversation and communication in the workplace and beyond.
In this comprehensive course, you will develop crucial communication skills required for any business environment, industry or sector. Through instructor-led exercises and case studies, you will learn about the different types of communication skills required to negotiate, bargain, present your ideas, resolve conflict and solidify strong relationships in the workplace.
This course also takes an in-depth look at marketing communication strategy and the art of effective business communication, introducing fundamental techniques that can be applied in meetings, the boardroom, classroom and in interviews.
Sneak Peek
Who Should Take the Course
Anyone with a knack for learning new skills can take this Communication : Interpersonal Skills course
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate.
Accreditation
All of our courses, including this Communication : Interpersonal Skills course, are fully accredited.
Course Curriculum
This section provides an in-depth breakdown of the course structure, topics covered, and what students can expect from each module.
- In module one, we will explore the key factors of Communication : Interpersonal Skills course
- In module two, we will gain an understanding of why good communication is so important in every aspect of life.
- In module three, we will take a look at the main barriers to effective communication and how to overcome them.
- In module four, we will learn how we can use the tone, pitch and pacing of our voice to express ourselves effectively.
- In module five, we will explore some strategies for non-verbal communication, including body language cues.
- In module six, we will familiarise with some key verbal communication techniques used by professional speakers, for mastering meetings and presentations.
- In module seven, we will develop our active listening skills for ensuring effective engagement in conversations.
- In module eight, we will use our active listening skills to learn how to ask productive and insightful questions.
- In module nine, we will explore the process of appreciative enquiry and how this approach is used to engage stakeholders.
- In module ten, we will learn the key to successful conversation, with tips and techniques from the experts.
- In module eleven, we will be introduced to some advanced communication skills for building strong professional relationships in the workplace.
- In the final module, we will take a look back at the lessons learned throughout the course and how to apply them in a business environment.
Course Rating
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