Dealing with Conflict at Work
Note: All courses have a 7-day money-back guarantee.
This course includes:
Share this Course:
Description
Dealing with Conflict at Work Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Dealing with Conflict at Work Training Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.
To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.
Sneak Peek
Who Should Take the Course
Anyone with a knack for learning new skills can take this Dealing with Conflict at Work
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate.
Accreditation
All of our courses, including this Dealing with Conflict at Work, are fully accredited.
Course Curriculum
This section provides an in-depth breakdown of the course structure, topics covered, and what students can expect from each module.
- Welcome to the Course
- What are Conflict and Conflict Management?
- The Rational and Irrational Sources of Conflict
- The Effects of Respect on Conflict
- How to Use Respect to Help Resolve Conflict
- How Communication Works
- How we listen: The Four Listening Levels
- How to Listen Well
- How Personality Types Conflict
- How Specific Personalities Clash at Work
- How to Avoid Personality Clash
- Resistance: It’s Not Conflict… yet.
- The Onion Model of Resistance
- The Signs of Conflict Escalation
- The Strategies for Handling Conflict
- Conflict De-escalation Process
- Conflict Handling Modes – The Thomas-Kilmann Model
- The Five Thomas-Kilmann Modes
- Getting Help from a Third Party
- How to Recover from a Broken (Professional) Relationship
- Good Conflict and Bad Conflict
- The Secret to Avoiding Conflict
Course Rating
Read what past students have to say about their learning experience in this course. Honest reviews and feedback from real learners.